At MbyM, we are committed to delivering your orders promptly and efficiently. We ship all our orders through our registered delivery partner within India. Our delivery timeline is designed to provide you with clear expectations regarding when you can expect to receive your purchases.
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation.
Custom or personalized items may require additional processing time.
Shipping Time:
Delivery times may vary based on your location and the shipping method selected during checkout.
Standard Shipping: [2-6 business days]
Express Shipping: [1-3 business days]
Total Delivery Time:
Total delivery time is the sum of processing time and shipping time.
Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances like natural disasters or public holidays.
International Orders:
International shipping may take longer due to customs clearance and local postal service efficiency.
Customs duties and taxes may apply and are the responsibility of the customer.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.
Delivery Delays:
In rare cases, there may be delays beyond our control. We will do our best to keep you informed in such situations.
Questions?
If you have any questions or need assistance with tracking your order, please contact our customer support team at info@mbym.in
Note:
1. The provided delivery timeline is an estimate and not a guarantee. Actual delivery times may vary based on various factors. We appreciate your understanding and patience.
2. All orders are dispatched within 48 hours of placing the order, applicable from Monday to Friday only.
3. Orders will be delivered to your shipping address and not the billing address. Shipping and handling cost may differ based on the size of the product, volume of the order or the shipping destination.
4. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address of your order.
5. Our delivery partner will attempt to deliver the product three times before they return it to us. Please do make sure that the details you enter are correct including the zip code and mobile number. This will help in ensuring timely delivery.
